Inside Sales Manager

LegalMatch is looking for an experienced, hands-on, involved, Inside Sales Manager with a proven track record to establish and lead a team of up to 15 inside sales representatives. The best candidate will have a strong inside sales management background, understand accountability, be detail oriented with a great deal of energy, have a sense of urgency, and a very strong focus on results.

Duties include but are not limited to:

  • Managing growth, closing deals, and directing the day-to-day operations for a rapidly growing outbound sales team
  • Assisting in the initial and, as needed, ongoing training and development for the sales team, using the established company training manual
  • Monitoring calls, coaching, and mentor sales team
  • Providing leadership to influence, develop, and enable the sales team to achieve monthly sales goals
  • Instrumental in recruitment and dismissal of the sales staff

The candidate will possess the following:

  • Ability to generate personal production and be your team’s closer
  • Must have a proven track record for managing a successful inside sales team
  • Proven ability to achieve sales results as an individual and assist other sales representatives in reaching sales goals
  • Demonstrated ability to negotiate and close deals by phone, as well as assist sales team members in closing deals as needed
  • The ability to create a positive work environment by addressing staff concerns, providing acknowledgement/recognition, and being the LEADER!

Desired Skills and Experience:

  • At least 2 years of management experience in an inside sales environment
  • Proven ability in leading, coaching, and mentoring employees
  • Excellent oral/written and interpersonal communication skills and very good administrative skills – must be proficient in Word and Excel and experience in using CRM (Salesforce) is preferred

Account Manager

Do you have excellent written and verbal communication skills? Are you comfortable talking on the phone to professionals and establishing relationships with your clients? Can you remain calm when others are not? Are you a problem-solver? Do you know that you can provide better customer service than most?

You will own the client relationship and help our member attorneys build, develop,and focus their law practices by showing them how to best utilize their LegalMatch membership. You will maintain regular contact, by phone and email, with our attorneys to ensure continued satisfaction and address any issues or concerns. It is imperative that you can establish and maintain relationships and enjoy that process.

We provide full training on everything you need to know to be a successful member of this high performing team.

About You:

  • Self-motivated, hard worker
  • Confident
  • Strong attention to detail
  • Managing accounts on the phone all day is okay
  • Computer literate
  • Customer Service experience
  • Continually wanting to learn more